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Commitments for the Future

Our commitments for 2030 are aligned with the United Nations (UN) Sustainable Development Goals (SDGs) and express our care and respect for people, the planet, and the future

We are present in more than 40 countries and throughout the Brazilian territory. We are one of the largest beauty ecosystems and the third most sustainable beauty company in the world*.

As we are aware of our responsibility and influence on society and the economy, we have formalized public commitments to environmental, social, and governance actions.

*Result disclosed by S&P Global’s Corporate Sustainability Assessment (CSA), a yearly assessment of the sustainability practices of companies and the main eligibility criteria for the Dow Jones Sustainability Index, on December 22, 2023.

We have specific goals and results achieved for each of our commitments. Learn about them in depth:

Climate Change

Waste

Water

Biodiversity

Diversity and Inclusion

Social Development

Sustainable Supply

2023 ESG Report

Full report

Short version

Check out the results published in the 12th report on Boticário Group's main environmental, social, and governance (ESG) advances and challenges from January 1 to December 31, 2023.

Some of our highlights

100%

of developed products have at least one sustainability attribute in formulation or packaging

100%

renewable energy in our operations* in: São Jose dos Pinhais, Camaçari, Registro, and São Gonçalo

*Learn more in the 2023 ESG Report

More than 2,000

members in the Free Beauty Community, the first community dedicated to product co-creation with diverse people

200,000+

people enrolled in the Beauty Entrepreneurs social development program

And our collective and collaborative journey is just beginning

Fernando Modé

CEO of Boticário Group

Looking ahead, I see an even stronger Boticário Group, in which different perspectives drive innovation and sustainable growth. We are committed to continuing this journey, not only as part of our values, but as a strategy for our business ecosystem.

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Water

Boticário Group understands that the effective management of water resources and environmental conservation are essential for life on the planet, as well as indispensable for business continuity.

Increase the business's water efficiency and have a positive impact on strategic watersheds for us and society

Commitment

2030 goals and results

Product

Reach at least 90% biodegradable rinse-off products

Results

48% biodegradable rinse-off products

%

Product

Reach 100% rinse-off products with lower impact on water (compared to 2020) measured by the IARA methodology

Results

74% rinse-off products with reduced environmental impact on water

%

Efficiency

At least 25% reduction in the volume (m3) of water consumed per ton of final product compared to 2022 (water intensity)

Results

10% increase in the volume of water consumed*

*Increased relative water consumption recorded in 2023 due to change in the operational work regime and increased production

-10%

%

Efficiency

Use of at least 90% of the reclaimed water generated in our manufacturing operations by 2030

Results

Use of 8% of reclaimed water

%

Conservation

Promotion of nature conservation initiatives that reduce water risk in 6 critical sources for Brazil or where our operations are located, benefiting approximately 25 million people

Results

Goal set in 2023 to start being measured in 2024

In the last year, we had a series of initiatives to increase water efficiency and care for watersheds, keeping a specialized team for the management, operation, and maintenance of 36 systems (water, wastewater, steam, boilers, towers) and 183 sub-systems.

The expansion of the Reclaimed Water Treatment Plant (RWTP) at the São José dos Pinhais factory, for instance, will contribute to improving reclaimed water quality and increasing its use.

In addition, we rely on the use of the I.A.R.A® (Environmental Risk Assessment Index) tool to calculate the aquatic environmental impact and biodegradability of Boticário Group's formulations.

Investment of approximately R$ 10 million in the expansion of the Reclaimed Water Treatment Plant (RWTP) at the São José dos Pinhais factory

Biodiversity

For Boticário Group, economic activities should take the protection of nature into account.

Enhance biodiversity conservation and respect for animals

Commitment

2030 goalsand results

Respect for animals

Ensure that 100% of our products are vegan by 2026

Results

96% of active vegan products in our portfolio

%

Respect for animals

40% increase in the portfolio of alternative methods available for the safety assessment of raw materials and products

Results

71% of the goal reached

%

Positive impact

Pursue Net Positive Impact on Biodiversity

Results

One of the initiatives designed to make a positive contribution is the LIFE certification, granted to businesses committed to biodiversity conservation.

Currently, only the São José dos Pinhais (PR) factory has a LIFE certification, and the company will make an effort to expand the certification to other sites.

Conservation

Support biodiversity conservation in 2 million hectares of land and marine protected areas by 2030

Results

Results will be reported in 2024

In 2023, Boticário Group Foundation promoted, directly or indirectly, the conservation of a total of 732,557 hectares. Considering the first cycle of this commitment—2020 to 2023—, the goal was exceeded, reaching a total of 3.6 million hectares with direct and indirect nature conservation actions in 4 years.

With this result and the updating of the 2030 commitments, starting in 2024 the company will adopt a new perspective focusing on hectares of Conservation Units benefitting from environmental compensation resources, and any others, influenced by the work of the Boticário Group Foundation. Results are now reported as of 2024.

Our processes for sourcing raw materials are strict and follow international lists and other sources monitoring human toxicity, endangered species, and/or controversial raw materials.

In 2023, the Group strengthened its strategy for protecting biodiversity and ecosystems by creating the Water Friendly Formula label, added to the packaging of products with lower environmental risk. In addition, 100% of new cosmetic products have at least one sustainability attribute in packaging formulation, and 36.5% of developed products have raw materials from renewable and/or alternative sources.

36.5% of products developed in 2023 have raw materials from renewable and/or alternative sources.

Social Development

We act through our own initiatives, encouraged projects, and co-creations with brands and internal areas, focusing on people in socially vulnerable situations

Actively contribute to the reduction of social inequality among the general population and positively impact the quality of life of business partners belonging to the beauty ecosystem

Commitment

2030 goals and results

Population in general

By 2030, create one million opportunities to change people's lives, promoting participation in social development programs focused on entrepreneurship and/or professional training

results

22% of the total expected by 2030*, which amounts to 224,384 created opportunities

*The measurement indicator for this commitment was adjusted as of 2023

%

Business partners

Provide increased quality of life for business partners, so that it reflects on increased income

results

As a new indicator, its impact on income will be monitored. In future reports, the indicator will be quality of life

Every year we create thousands of opportunities through our social programs. The Beauty Entrepreneurs program is a vocational training program with nation-wide reach in the beauty industry that aims to empower and generate income for women in socially vulnerable situations. The program has had more than 200,000 participants, and more than 43,000 women have been trained since its inception in 2021.

The Develop program offers free training, currently through seven different professional training trails in technology, seeking to improve the inclusion of diverse talents, both in the job market and in Boticário Group's staff. Through the program, we aim to reduce the gender and race gap in the technology industry in Brazil, qualifying people in socially vulnerable situations to enter a market in which the number of job openings is much higher than the number of applicants.

Since the program's inception in 2021, more than 1,000 students have been trained and more than 300 people have found employment in the technology market.

Approximately 57% of people who have completed a course in the Beauty Entrepreneurs program and responded to the satisfaction survey say that they have had an increase in income, and more than 50% of program participants are Black

Diversity and Inclusion

With a multiple view on the theme of diversity and inclusion, Boticário Group believes that the beauty market should reflect the plurality of society as a whole.

Promote the representation and inclusion of diverse people in Boticário Group's general staff and leadership, reflecting the Brazilian population

Commitment

2030 goalsand results

General staff

Promote the representation of diverse people in the staff

Results

46% of Black employees in the general staff

60% of female employees in the general staff

Leadership

Promote the representation of diverse people in leadership positions

Results

26% of Black employees in leadership positions

56% of women in leadership positions

Promote diversity and inclusion in our business ecosystem through what we buy, market, and communicate with society

Commitment

2030 goalsand results

Communication

Accessible communication that is representative of the Brazilian population, naturalizing diversity and without stereotypes.

Results

Representativeness of diverse people in communications from Boticário Group and the brands O Boticário, O Boticário, Eudora, QDB, Vult, BLZ, OUi and Dr. Jones:

  • Black: 47%
  • LGBTQIA+: 17%
  • Fat bodies: 26%
  • Generations: 9%
  • PwD: 2.5%

Value Chain

Encourage entrepreneurship among diverse people by including them in our value chain

Results

15% of suppliers owned by diverse people

10% of spend with suppliers owned by diverse people

72% of the top score of the diversity questionnaire of the Partner Assessment and Development Program

Product

Offer a portfolio of new and existing, inclusive and diverse products, considering the needs of the Brazilian population

Results

23% of active SKUs in the portfolio with inclusive delivery

60% by 2030

%

We have focused our efforts on five priority audiences: Black (Black or Brown) people, women, LGBTQIA+ community, 45+ generations, and people with disabilities (PwD). In 2023, there were more than 1,200 openings for these audiences, and 13% of all Boticário Group openings were affirmative.

We are committed to diversity and inclusion throughout our business ecosystem, from product design to communication and supply chain management. This is our commitment to the beauty of growing together.

In 2023, there were more than 1,200 affirmative openings equivalent to 13% of all openings at Boticário Group

Sustainable Supply

Building a network of responsible suppliers who can walk alongside Boticário Group in our ESG journey is at the heart of this commitment.

Promote responsible supply in our supply chains as a way to fight illegal deforestation, biodiversity loss, and promote proper working conditions

Commitment

2030 goals and results

Origin of raw materials

At least 95% of raw materials from renewable or sustainable sources by 2030

Results

46% of raw materials from renewable or sustainable sources*

*Raw materials from 100% vegetable, biotechnological, or vegetable+biotechnological sources

%

Responsible sourcing

Guarantee of certification for riskier raw materials: 100% of palm purchased by 2030

Results

Certification of 98% of purchased palm

%

Responsible sourcing

Guarantee of certification for 90% of wood and derivatives purchased by 2030

Results

Certification of 94% of wood and derivatives

%

Responsible sourcing

Guarantee of certification of 100% of sugarcane alcohol purchased by 2030

Results

Sugarcane alcohol certification process will start in 2024

Supplier assessment

Sustainability performance assessment of Tier 1 suppliers responsible for at least 75% of spend by 2030

Results

65% of spend with Tier 1 suppliers that have their sustainability performance assessed regularly (at least yearly)

%

In 2023, our partner ecosystem had a total of 3,134 active suppliers, which were assessed according to social-environmental criteria. Boticário Group offered specialized support with action plans for those that had improvement opportunities, as well as ESG training to foster an environment of learning and collaboration.

The Beauty Chain platform, created in 2022, has 342 registered companies, contributing to expanding our partners' communication and commitment to ESG.

46% increase in companies registered on the Beauty Chain platform compared to 2022.

Climate Change

Contributing to reducing the effects of climate change is one of Boticário Group's priorities. Every year we move further toward a low-carbon economy.

Contribute to limiting the increase in the planet's average temperature, in line with the Paris Agreement

Commitment

2030 goals and results

Scopes 1 and 2

42% reduction in greenhouse gas emissions compared to 2022 through direct operations and the use of renewable energy in factories, distribution centers, and owned retail by 2030

Results

Increase in total scope 1 and 2 emissions by 8%*

*Increase in emissions mainly due to scope expansion, including Truss operations and international stores

-8%

%

Scope 3

17% reduction in greenhouse gas emissions compared to 2022 through coordinated actions with our partners

Results

Increase in total scope 3 emissions by 29%*

*Increased scope with improvement in GHG inventory

-29%

%

The GHG emissions inventory follows the methodology of the Brazilian GHG Protocol Program. Boticário Group is a founding member of the program and calculates and discloses its emissions, which have been verified by an accredited third party for more than 15 years. In 2023, the Group was recognized by the GHG Protocol Program for its pioneering spirit and engagement, actively contributing to consolidate the culture of creating and publishing corporate GHG inventories in Brazil.

In 2023, the Group started a pilot project in distributed generation (acquisition of renewable energy from small distributors) in all 30 owned stores in Minas Gerais. In 2024, the Group expects to extend the initiative to other franchisees.

Renewable energy supply to 30 stores with potential for volume expansion and for our entire franchise chain

Waste

Boticário Group believes that innovation in production processes can greatly minimize waste generation throughout the chain.

Minimize the environmental impact of solid waste generated by our direct operation by reducing waste volume through recycling programs and the use of circular packaging

Commitment

2030 goals and results

Reduction of waste intensity

15% decrease in the volume of waste generated per unit sold (sell-in) compared to 2022 until 2030

Results

9% reduction in the intensity of waste generated per unit sold

%

Recycling

Collection and recycling of at least 45% of the packaging waste generated in the year

Results

34% of waste sent for recycling

%

Recycling

Recycling of at least 95% of logistics and industrial waste

Results

Monitoring of the indicator related to this goal will begin in 2024, considering the evolution of the scope and waste reclassification

Packaging circularity

Use of 30% recycled material in our packaging by 2030

Results

11% recycled material in our packaging

%

Packaging circularity

90% of new products developed with reusable, recyclable, or biodegradable packaging by 2030

Results

Goal set in 2023 to start being measured in 2024

In recent years, we have prioritized reducing environmental impact and encouraged more responsible consumption practices by focusing our efforts on reducing the volume of waste generated per unit sold, promoting recycling and circular packaging.

Boti Recicla (Boti Recycles) was created in 2006 and is currently the largest reverse logistics program in Brazil at collection points in the cosmetics industry. The volume of packaging collected and destined for recycling cooperatives has increased each year.

By the end of 2023, Boticário Group’s reverse logistics programs had more than 4,500collection points

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